- Consent
- By using our our website or social messenger platforms, you hereby consent to our Privacy Policy and agree to its terms.
- Information we collect
- At getChatty.io, we prioritize the privacy of our users and visitors to our website or social messenger platforms. We only ask for personal information when it is necessary and clearly indicate the reasons why we need the information. If you reach out to us directly, we may receive additional information about you such as your name, email address, phone number, and any other information you choose to provide. Additionally, if you create an account with us, we may request contact information such as your name, company name, address, email address, and telephone number.
The following types of information might get collected when you use our website, application or social media platform:
pages and files accessed; time of access; browser version; operating system; device ID; previously visited pages (if you access our Application via a link); IP address; application information; mobile device information; session ID; Cookies;
We collect any information that you submit through our chat functionality on the application in order to provide you with the best experience possible. Our chat functionality uses automated processes to assess your needs and ensure that we can offer you the appropriate level of assistance. You can delete your chat history by typing reset at any time.
At getChatty.io, we offer our users the ability to engage with our application through various social media services and third-party platforms, such as Meta. This may include using third-party social media plug-ins, integrations, and applications. We recommend that you review the respective privacy policies and terms of use of these third-party platforms to understand how they handle your information and to determine whether you can modify your privacy settings.
- How we use your information
- At getChatty.io, we utilize your personal information for a variety of purposes, including but not limited to improving and providing our Application, monitoring email interactions, conducting surveys, and enhancing the security of our Application. Additionally, we may use your information for analytics and advertising, to provide customer support for our Products, and to comply with legal obligations. In some cases, we may need to use your information to enforce our agreements or conduct hiring.
It is important to note that we are not responsible for the privacy practices of any platforms or applications that are not under our control. We may share your information with our affiliates, contractors, service providers, and other third parties to support our Application or fulfill any purposes for which you have provided your information. Additionally, we may disclose your information to comply with legal requests, protect our interests or those of our investors, or in the event of a merger, divestiture, or other transfer of our assets.
We take the protection of your information seriously and store it only for as long as necessary to fulfill our legal or contractual obligations. After the retention period has expired, we will take measures to permanently delete, aggregate, or anonymize your information. Please note that by using our Application or providing us with your information, you are consenting to these practices.
- Log Files
- At getChatty.io, we follow a standard procedure of using log files to enhance our Application. Just like all hosting companies, we collect certain information to provide analytics and improve our service. This information includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. Please note that this information is not linked to any personally identifiable information. The purpose of this information is to analyze trends, administer the site, track users' movement on the website, and gather demographic information.
- Cookies and Web Beacons
- Similarly to other websites, getChatty.io utilizes cookies to enhance the user experience. Cookies store information such as visitors' preferences and the pages they have accessed or visited on our website. This data is then used to personalize and optimize our web page content based on visitors' browser type and other relevant information.
- Advertising Partners Privacy Policies
- We use third-party advertising partners on our website getchatty.io, and we do not have access to or control over the cookies, web beacons, or other tracking technologies that they use. These partners may collect information about your browsing behavior on our website or other websites you visit, and use it to show you personalized advertisements. To learn more about the privacy practices of these partners, we advise you to read their respective Privacy Policies.
Under the California Consumer Privacy Act (CCPA), California residents have certain privacy rights. You have the right to request that we disclose the specific pieces of personal information that we have collected about you, as well as the categories of personal information we have collected. You also have the right to request that we delete any personal information we have collected from you, and to opt-out of the sale of your personal information to third parties.
If you wish to exercise any of these rights, please contact us using the contact information provided on our website. We will respond to your request within one month.
- GDPR Data Protection Rights
- We want to ensure that you are fully aware of your data protection rights. As a user, you are entitled to the following rights:
The right to access: You have the right to request copies of your personal data. We may charge a small fee for this service.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete any incomplete information.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us. We have one month to respond to your request. Please note that we may need to verify your identity before fulfilling any requests related to your personal data.
- Children's Information
- Safeguarding children while using the internet is a key priority for us. We urge parents and guardians to supervise and guide their children's online activities. At getChatty.io, we do not intentionally collect any personal identifiable information from children under 13 years old. If you believe that your child has disclosed such information on our website, please contact us immediately so that we can take prompt action to remove it from our records.